How to install Claude Skills

A Claude Skill is a markdown file — SKILL.md — that turns Claude into a specialist. The eight Hotel Team Skills install in one command for Claude Code, or with no install at all in Claude.ai. Install one skill or all eight; each is self-contained.

What you need

npx hotel-team-skills install

npx hotel-team-skills list        # See all 8 skills
npx hotel-team-skills update      # Update to the latest version
npx hotel-team-skills uninstall   # Remove the skills

git clone https://github.com/msg2ai/hotel-team-skills.git
claude --plugin-dir ./hotel-team-skills

git clone https://github.com/msg2ai/hotel-team-skills.git ~/.claude/skills/hotel-team-skills

Check it worked

After an npx install, npx hotel-team-skills list shows all eight skills. Then just ask a role question — for example “Run today's daily flash report for the 9am standup” or “Build the BAR ladder for the next 30 days” — and Claude picks the matching skill. In Claude.ai, the Project instructions are the skill.

First: set up the shared knowledge base

Every skill reads from — and writes to — one shared knowledge base for your property, on Google Drive, Dropbox, OneDrive, SharePoint, Box or Notion. The General Manager skill creates the folder structure for you if you don't have one, and can bootstrap it from your hotel website with Firecrawl.

hotel-knowledge-base/
├── 01-property-brief/
├── 02-brand-and-voice/
├── 03-rooms-inventory/
├── 04-channels-distribution/
├── 05-rate-strategy/
├── 06-rooms-housekeeping/
├── 07-fnb/
├── 08-finance-accounting/
├── 09-guests/
└── 10-msg2ai-export/

Optional: connect your systems

Every skill works without integrations. If you want Claude to reach into the tools you already use, the repo includes setup scripts for connectors such as Gmail, Google Drive, Google Calendar, Firecrawl and Vercel — and in Claude.ai you can connect many of them under Settings → Connectors.